Shipping


How much is the delivery fee Pen Malaysia?
We offer an affordable flat rate of RM5 for all standard shipping within Peninsula Malaysia.

西馬 運輸費是多少?

我們為馬來西亞半島內的所有標準運輸提供 RM5 的實惠統一費率。

📌First 3KG = RM5, every additional 0.5KG = RM1.50


📌 Free Shipping (only Peninsular Malaysia) when order total amount equal to or above
~ RM300 

📌訂單總金額等於或以上免運費(限于 西马)
~ RM300


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How much is the delivery fee East Malaysia?
We offer an affordable flat rate of RM31 for all standard shipping within East Malaysia(Sabah , Sarawak and Labuan).


東馬(沙巴,砂勞越和納閩) 運輸費是多少?

我們為馬來西亞東馬內的所有標準運輸提供 RM31 的實惠統一費率。

📌First 1KG = RM31, every additional 0.5KG = RM13


 

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How long does it takes for delivery?

We will process and ship out your order within 3 business days once payment is completed. Pre-order item may take 7 or 14 days.

交貨需要多長時間? 

完成付款,我們會在3 個工作日內處理您的訂單並發貨。 預購商品可能需要 7 或 14 天。

🔺Customer may use the tracking information given via email to check the delivery status. Standard delivery is usually within 2-3 business days depending on the courier company.

客戶可以使用我們提供的電子郵件跟踪信息來檢查包裹運輸狀態。 標準交貨通常在 2-3 個工作日內,具體取決於快遞公司。

🔺Please keep in mind that there might be delays during peak season (i.e. public holidays, festive season, sales season etc).

特別提醒,旺季(即公共假期、節日、銷售旺季等)可能會出現延誤。


How can I check the shipment status?
You will receive the tracking information via email once your order is fulfilled. You can use the information given to track your shipment. 

如何查看物流狀態?
訂單完成後,您將通過電子郵件收到跟踪信息。 您可以使用所提供的信息來跟踪您的貨件。


Capture_tracking.JPG


🔺If you did not receive any tracking code via email, feel free to reach out to our support channels via our website Live Chat / Whatsapp / FB Messenger

如果您沒有通過電子郵件收到任何跟踪代碼,請隨時與我們的網站 Live Chat / Whatsapp / FB Messenger 聯繫我們



🔺We ship using Pgeon Prime or Poslaju which you can track at the following link:-

我們使用 Pgeon Prime 或 Poslaju 發貨,您可以通過以下鏈接進行跟踪:-


1. Pgeon tracking 
 
2. 
Poslaju tracking 
 



🔺For other platforms, you can check your tracking code shipment status at the following link:-

對於其他平台,您可以通過以下鏈接查看您的跟踪代碼發貨狀態:-

EasyParcel tracking